Help category
Requests, holidays and leave
Shift swaps, leave and annual-leave requests, holiday limits and holiday balances.
- Administrator Approve annual leave and time-off requests The difference between a leave request and a holiday request, what each does to the roster on approval, and how republishing can expire pending requests.
- Administrator Approve shift swap requests How an employee builds a shift swap, which colleagues can appear in their list, and what to check before you approve.
- Administrator Review and manage employee requests How Request Centre works, what the four request types and statuses mean, and the checks to make before approving or rejecting.
- Administrator Set holiday limits and check daily capacity How many employees per department may be on approved holiday on the same day, how the limit is resolved, and how to plan busy periods.
- Administrator Understand holiday balances and annual leave records What the holiday balance figures mean, where they come from, how to record a small correction, and where sick leave and holiday records are kept.
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