Help Centre
How can we help?
First choose ÁitFoirne for staff and the Employee Portal, Clinical for resident care, or Family for authorised relatives. Then open a short Start here guide.
Family
A private Family Portal for authorised relatives. Each person uses their own link and PIN. This is not the Clinical file.
Start here
Begin with these three Family Portal guides. They use the same button names you will see on screen.
More Family guides
Open the personal link, add Family Portal to a phone, show a moment to the resident, and use the optional Family Circle.
Guidance inside Family Portal
These public guides can be read without signing in. When a manager is signed in to Family Portal, Help & Guide explains the same steps beside the page they are using.
Still need help?
Contact ÁitFoirne support and tell us what you are trying to do. We will point you to the right guide or walk through it with you.